Complex Care Support at Home in Birmingham

Living with a complex condition often means many professionals, many appointments and a lot to keep track of. A consistent live-in carer becomes the steady presence at home: supporting daily living, noticing small changes early and helping everything run smoothly between visits from nurses and therapists.

Because we're an introductory agency, clinical tasks remain with your NHS or private clinical team. We'll always be clear about what a carer can and can't do.

0121 838 1717
A carer helping a wheelchair user at a medical appointment
  • DBS-checked carers
  • Family-run, Birmingham based
  • CQC-defined introductory agency
  • 24/7 on-call support
  • Free care assessment
  • Birmingham & West Midlands

Is it right for you?

  • People with conditions such as MS, motor neurone disease or severe frailty
  • People with several long-term health conditions
  • Families coordinating care from many professionals

How your carer helps

  • Consistent daily personal care and mobility support
  • Following routines and advice from nurses and therapists
  • Medication prompts
  • Support at appointments and with keeping track of advice
  • Regular reviews as needs change

Clear about responsibilities

At the assessment we'll go through every part of the care plan and agree who does what. Where clinical support is needed - such as wound care or catheter care beyond routine help - it stays with district nurses or your clinical team, and your carer follows their guidance.

Questions families ask

If you're assessed as eligible for NHS Continuing Healthcare, your integrated care board decides how care is provided. Talk to us and your CHC team about whether live-in support can be part of the plan.

Read our guides

Talk to us about complex care support

Talk to us for free, friendly advice and a no-obligation care assessment. Lines are open 9am-10pm, 7 days a week.

0121 838 1717