Needing help with the most private parts of the day is one of the hardest changes to accept. Our carers understand that. Personal care is delivered quietly and respectfully, at your pace, in the way you've always done things - whether that's a shave before breakfast, a bath rather than a shower, or getting your hair just right before visitors arrive.
Personal care is usually part of a live-in care arrangement, so the same familiar carer helps every day rather than a different face each visit.

We talk through preferences in detail before care begins - from whether you'd prefer a female or male carer to the products you use and the order you like to do things. Carers are trained in moving and handling and infection control, and they'll always explain what they're doing and ask before they help.
If equipment such as a shower chair, raised toilet seat or grab rails would make things safer, we'll suggest asking Birmingham City Council or your local council for an occupational therapy assessment.

A carefully matched carer moves into your home to provide support and company around the clock.

Sleeping or waking night carers for people who need help or reassurance after dark.

Short-term live-in support after an operation, illness or fall, ready for the day you come home.
Choose your area for local details, including nearby hospitals and the council that covers you.
Council assessments, the 2026/27 means test, Attendance Allowance and NHS funding, explained for West Midlands families.
An honest look at costs, quality of life, couples and dementia - and when a care home is the better choice.
Warning signs, home safety, routines, legal steps and where to find local support.
What to ask before discharge, free reablement, and how to have care ready for day one.
Talk to us for free, friendly advice and a no-obligation care assessment. Lines are open 9am-10pm, 7 days a week.